Serving customers doesn't have to be a mystery. Building a robust tool to ensure that customers receive notifications on the service they are receiving, and collecting data on that customer support to improve it in the future, takes the guess work out of customer service.
The California Maternal Quality Care Collaborative (CMQCC) came to us with an ambitious goal: create a blended classroom for the busy audience of healthcare workers, with a focus on engaging millennial learners. They wanted to teach the critical clinical and professional communication skills required for bedside nurses, and other healthcare professionals, to appropriately, compassionately, and expertly care for women in labor at their hospitals.
This website creates scattergrams to report clinical hearing data that meets minimum reporting standards in three clicks—upload, submit, download.